Bare Addiction 30-Day Money Back Guarantee

What Our 30-Day Guarantee Includes

At Bare Addiction, we understand that tween and teen skin is sensitive, changing, and unpredictable. Finding the right routine can take time, and temporary reactions or breakouts can happen, even with gentle products. That’s why we offer a 30-day money back guarantee on our skincare products.

This guarantee is a goodwill policy, offered in addition to your statutory rights under UK consumer law. It does not affect your legal rights.

This guarantee only covers:

  • Skincare products with an active formula
  • Products purchased directly from bareaddiction.com
  • Concerns about results, suitability, or skin reactions

The 30-day period starts from the day of purchase.

What The Guarantee Does Not Include

  • Accessories or non-formulated items (including toiletry bags, silicone scrubbers, disposable towels, ice globes, or similar items)
  • Sale items or gift cards
  • Issues caused by incorrect use, overuse, or not following usage guidance

Where bundles or gift sets include accessories, any refund will be calculated based on the value of eligible skincare products only. All refunds are subject to our Delivery & returns policy, including return conditions, handling fees, and shipping deductions. View our Policy here.

Patch Testing And Sensitive Skin Guidance

We always recommend patch testing before introducing any new skincare product, particularly for tweens and teens.

Bare Addiction products are designed specifically for sensitive, acne-prone skin, however, because we target breakouts, oiliness, and clogged pores, some products contain active ingredients that can cause irritation if applied incorrectly or to areas that do not need treatment.

For children aged 8–14, we recommend:

  • Avoiding delicate areas with no signs of hormonal skin changes
  • Not applying active products around the eyes, neck, or dry cheeks
  • Focusing treatment only on areas with spots, oiliness, or congestion

How To Use Products On Combination Skin

Combination skin means having oily or spot-prone areas (often the forehead, nose, and chin) alongside normal or drier areas on the rest of the face.

For combination skin, we recommend:

  • Using the cleanser, serum, and spot cream only on oily or spot-prone areas
  • Applying the day cream and night cream to the remaining areas of the face

This targeted approach helps reduce irritation while still treating breakouts effectively.

Skin Purging And Skin Adjustment

What Is Skin Purging?

Skin purging can occur when starting new skincare products, especially those formulated to target acne, oily skin, and clogged pores. Because Bare Addiction products contain gentle actives designed to help clear congestion and support skin turnover, underlying blockages may surface more quickly.

Purging can temporarily appear as:

  • Increased breakouts
  • Small spots in areas where breakouts usually occur
  • Short-term congestion or texture changes

This can make it feel like the products are not working, when in reality the skin is adjusting.

How Long Does Skin Purging Last?

Skin purging is temporary. For most people, purging lasts around 2–4 weeks, depending on skin type, age, and how frequently products are used. A noticeable number of people experience some level of purging when introducing new acne-targeted skincare. This is normal, particularly for tweens and teens whose skin is already changing due to hormones.

Purging Vs A Reaction, What’s The Difference?

Purging:

  • Appears where breakouts normally occur
  • Is short-term
  • Improves as the skin adjusts

A reaction or sensitivity may include:

  • Itching, burning, or stinging
  • Swelling or redness
  • Symptoms that worsen rather than improve

What To Do If You Think Your Skin Is Purging

Before stopping or returning products, we encourage you to contact our friendly support team at info@bareaddiction.com. We aim to reply within 24 hours.

To help us support you properly, please include:

  • Age
  • Main skin concerns
  • Which Bare Addiction products are being used
  • How often they are being used
  • How long the routine has been followed
  • What changes or issues you’re experiencing

Often, small adjustments, such as reducing frequency or changing application areas, can resolve concerns quickly.

We’re Here To Help

Our goal is to support young, sensitive skin gently, responsibly, and effectively. If something doesn’t feel right, it doesn’t automatically mean the product is wrong for you. We’re here to guide you, reassure you, and help you find the best approach for your skin.

Your Legal Rights (14 Days) Vs Our 30-Day Guarantee

Your Statutory Rights Under UK Consumer Law

Under UK consumer law, you have statutory rights if a product is faulty, not as described, or does not provide the benefits outlined. Where a product is found to be faulty or misdescribed, you may be entitled to a refund, repair, or replacement in line with the Consumer Rights Act 2015.

These statutory rights are separate from and not replaced by our 30-day money back guarantee. These legal rights do not apply to general change of mind, preference, or suitability where the product performs as described. In certain circumstances, and at our discretion, a genuine allergic reaction may also be considered under these rights.

Our 30-Day Money Back Guarantee (Goodwill Policy)

Our 30-day guarantee is a voluntary goodwill policy designed to support customers who need extra reassurance when trying skincare for young, sensitive, or acne-prone skin. It goes beyond what the law requires, but is subject to our published policies and exclusions. Nothing in this guarantee affects your statutory rights.